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Services

Villa Butler Service 

Our professional butlers are expertly trained by Heilbron Hospitality, an esteemed organization managed by the International Guild of Professional Butlers.Educated to add a thoughtful touch of class to every guest encounter, AYANA butlers possess a keen sense for detail and are knowledgeable in all facets of luxury hospitality including table service and wine expertise. From helping to arrange a surprise romantic dining experience or offering advice on the best hotspots to visit while in Bali, your butler will always be on-hand to ensure your experience is more than memorable.

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Resort Shuttle

Take advantage of AYANA’s complimentary shuttle tram to get your bearings of the various facilities around the resort, including 19 unique dining venues, 12 swimming pools and the secluded Kubu Beach, that are all accessible to guests of AYANA, RIMBA and The Villas! You can also walk along the jogging track if you would like to enjoy the great outdoors. The complimentary shuttle tram service provides easy access between RIMBA, AYANA, the Spa, and Kubu Beach. The shuttle departs from each meeting point every 10 – 15 minutes.


Resort Wide Complimentary WiFi

Stay in touch with family, and on top of work commitments if needed, with AYANA's complimentary, resort-wide WiFi. Designed to handle all of your online needs, please feel free to ask our team about specific resort hashtags when posting photos of your holiday.


Airport Transfers

Our fleet of luxury signature vehicles and professionally trained team of drivers are at your service from the moment you arrive into Airport.

As soon as you arrive, your driver will be waiting for you in the arrival lounge. When it’s time to return home, your driver is on hand to comfortably deliver you to the airport, helping to drop your luggage with the curbside porter.

To book our airport transfers service, please click here.


In Room / Villa Dining

In-room dining is one of life’s simple luxuries. Enjoy an elegantly crafted menu of healthy and delicious international specialties to satiate your holiday cravings. Choose from hearty, Australia-imported beef burgers, to artfully presented platters of artisan-smoked Norwegian salmon with all the fixings. A fuss-free kid’s menu is available as well as all of your favorite beverages. Served to your room with fine tableware and cutlery, in-room dining has never been so stylish.


Currency Exchange Counter & ATM

There’s no need to worry about exchanging money before you arrive. Our currency exchange counter is onsite to help you with all of your currency needs, and ATMs are strategically located around the resort.


Services

Villa Butler Service

AYANA’s skilled team of personal butlers is at your service even before your arrival to ensure a memorable and enjoyable stay.

Resort Shuttle

Take advantage of AYANA’s complimentary shuttle tram to get your bearings of the various facilities around the resort, including 19 unique dining venues, 12 swimming pools and the secluded Kubu Beach, that are all accessible to guests of AYANA, RIMBA and The Villas!

Resort Wide Complimentary WiFi

Stay in touch with family, and on top of work commitments if needed, with AYANA's complimentary, resort-wide WiFi.

Airport Transfers

Our fleet of luxury signature vehicles and professionally trained team of drivers are at your service from the moment you arrive into Ngurah Rai International Airport.

To book our airport transfers service, please click here.

In Room / Villa Dining

In-room dining is one of life’s simple luxuries.

Currency Exchange Counter & ATM

There’s no need to worry about exchanging money before you arrive.