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Privacy Policy

AYANA Hotel (hereinafter referred to as “Hotel”) recognizes and respects your right to privacy. You may browse at will through our website without supplying personal information. In the event that you are asked for personal information, Hotel will collect only what is necessary.


Information Collection

Personal information means any information that may be used to identify you or your company, including (but not limited to) your name, e-mail address, street address, telephone number, occupation, and/or industry.

By providing your personal information, you give Hotel your consent to collect and use it in accordance with this statement and therefore release your rights to claim the Hotel from any liability arising from the use of your personal information in accordance with the purposes of this statement. If you do not approve of Hotel collect and/or use your personal information as outlined here, please do not submit your personal information.


How is Your Personal Information Collected

Hotel collects personal information about data subjects through various methods including but not limited to; stay records, social media and website. Either directly from data subjects or sometimes from a third party acting on our behalf (for example through a booking agency, travel agent or corporate account).


Use of Collected Information

Hotel does not use personal information for any reason other than the following purposes:

  • Delivering information about Hotels’ services and information
  • Responding to your inquiry
  • Statistical analysis to improve Hotels’ services
  • To provide you with certain information as requested by you

Information Sharing and Disclosure

Hotel will only share personal information with third-parties in the following circumstances:

  • Hotel is required by law to do so
  • The information sharing was announced in advance when information was collected
  • Hotel has your permission to share information
  • Hotel needs to send information to other companies that work on behalf of Hotel to provide a product or service to you.

AYANA Hotel is partnered with MidPlaza Holding. While your data is never shared with our third party partners, from time to time we may send you information regarding their products and services. You may unsubscribe from our communications at any time.


Log Information

Like most commercial websites, Hotel automatically logs all of the traffic to and from the website. These logs do not include personal information that can identify you or your company. These logs include domain information that helps Hotel to improve website performance, determine the cause of any problem, and supports analytics.


Cookies and Tracking Technology

Some parts of this website may use cookies, which enable Hotel to track usage patterns, enforce security, and offer you customized content. A cookie is a small text file that the website's server places on your computer hard drive as a unique identifier. Note that our cookies do not collect personally identifiable information or have/transmit any viruses.


Links to Other Sites

Hotels’ website contains hyperlinks to other 3rd party sites. Please note, however, that Hotel does not share personal information with any of these sites, and Hotel is not responsible for their content and/or privacy policies.


Changes to this Privacy Policy

Hotel reserves the right to update this privacy statement at any time, and Hotel will provide a new privacy statement when any substantial updates are made. From time to time, Hotel may also notify you in other ways about the processing of your personal information.


Rights of Access, Correction, Erasure, and Restriction

At any time you have the right to inform Hotel that the personal information held about you is inaccurate and or out of date. Should you wish to not be included/contacted by us, please send us an 'unsubscribe' email to pr.coordinator@ayanaresort.com


Questions or Suggestions

Please email questions or concerns about Hotels’ data collection, use or disclosure of your personal information to info@ayanaresort.com